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Payments
&
Delivery
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Postage costs and options are calculated automatically
by the website at the time of order
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Email Order Confirmation
When you
place your order online, our system will
send you an email order confirmation /
invoice with an 'RC' number. Please
quote this number with any queries you may
have regarding your order.
If you do not
receive this email, please contact customer
services on
0844 884 3174 Alternatively you
may email us at:
sales@glowtec.co.uk |
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Is
your order urgent?
Postage is
calculated automatically on checkout with
most orders
usually processed and
despatched within 2 - 5
days of receipt. However, if your order
is
urgent, then please select the
Special-Delivery option at checkout and
where possible, we will try to expedite your order
for you.
If you need
your order to arrive for a specific deadline -
Please contact us before you order, to
confirm this is possible. |
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Note: Special Delivery does not mean Next Day
delivery from point of ordering. However It
does guarantee an Insured, Next Day
delivery from despatch. |
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Paying by
Credit / Debit
Card
Glowtec use
PAYPAL,
NOCHEX and
GOOGLE to securely process all credit and debit card payments.
There is no cost to you for this service and you do not
have to sign-up
or subscribe to either service. Both companies merely
provide a safe means of processing a credit card
payment.
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Paying by
Cheque
If you prefer, you may
also pay by cheque or postal order. Please print of your
order receipt and send together with your payment, to the address
shown on the order page. |
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International Orders
International
orders do incur higher shipping costs. However
we will keep these costs as low as
possible. For larger / heavier orders, should there be any
significant additional
cost, we will advise and you have the option to
cancel or pay any surcharge / insurance cost.
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Please note: International / Overseas
orders will be shipped by International Recorded
Delivery or Airsure wherever possible. If
the incorrect postage is selected on order your
order will be sent by the slower 'Small Packet'
service. |
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Purchase Orders
In certain
cases such as NHS, Education, Local & Central
Government etc, we will accept
Official Purchase Orders
on a strict 30 day
settlement basis.
Subject to minimum
order value of £50 net
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Click here for our Shipping policy
or Click here for our
Returns policy |
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